Support

Questions, billing issues, or something not working? Email us and a human will get back to you — usually within one business day.

Common questions

How do I sign in on the iPhone app?

Use the email and password from your Scriptesia account. New accounts are created at scriptesia.com/start — once you've signed up, sign in to the app with the same credentials.

I forgot my password

Tap Forgot password? on the sign-in screen and we'll email you a link to set a new one. The link comes from hello@account.scriptesia.com — check spam if you don't see it within a couple of minutes.

How do I cancel?

Right in the app: Settings → Account → Cancel subscription. One tap, no questions, no retention scripts. You keep access through the end of the period you've paid for, and you can resume anytime before then. Prefer email? Write to support@scriptesia.com from your account email and we'll take care of it.

The teleprompter isn't following my voice

Make sure Scriptesia has microphone permission (Settings → Scriptesia → Microphone), you're on a stable connection, and there isn't loud audio playing near the mic. The prompter waits for your voice rather than guessing — if it shows a red banner, the microphone isn't being picked up.

Where are my videos?

Recordings are created and saved on your own device — they never touch our servers. On iPhone, finished takes save to your Photos library.

Company

Scriptesia is operated by WebinarFuse LLC, a New Jersey limited liability company. See our Privacy Policy and Terms of Service.